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Documentation
Write help articles and developer guides that communicate VTEX knowledge effectively
Documentation guidelines
Documentation overview
Learn how VTEX creates documentation and follow best practices to create clear, concise, and user-friendly content.
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Contribution guidelines
Explore ways to contribute to VTEX’s public documentation and help improve its quality and accessibility.
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Templates
Onboarding
Use this template to introduce new users to a specific technology, tool, or system.
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Troubleshooting
Use this template to provide practical solutions to common problems users may encounter while using the platform.
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App documentation
Use this template to guide users through, including installation, configuration, and usage.
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Release notes
Use this template to inform users about updates, enhancements, and bug fixes in a new product version.
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How-to guides
Use this template to deliver clear, specific instructions for completing a task or achieving a goal.
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Tutorials
Use this template to provide step-by-step guidance on performing tasks or understanding complex concepts in detail.
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Announcements
Use this template to inform users about new features, improvements, bug fixes, and other product and system updates.
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Known Issues overview
Learn about the purpose of Known Issue articles, how they differ from other documentation types, and see an overview of a Known Issue article.
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